About UsVR ViewVideoOverviewAdvantagesCertificatesTQCHistoryR&DTeamReviewsExhibitionsFAQ

About Us

NovaSync is an innovative consumer electronics company that provides cutting-edge laptops, smartphones, and smartwatches, with customer-centric innovation at its core. Our team constantly pushes boundaries to exceed customer expectations through new materials, enhanced performance, and smarter software integration.

  • Established: In 2000
  • Factory area: 5000 square meter
  • Staffs: more than 80 employees
  • Certificates: CE, BSCI, ISO9001, etc
  • Main products: Pads, computers, laptops, smartphones and smartwatches
  • Mission: develop beautifully designed, highly functional, tech-integrated devices

VR View

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Overview

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Advantages

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Experienced
Since 2000
Factory Scale
5000m² factory, more than 80 workers
Support
Support
ODM/OEM
Show us your idea and we’ll help you realize it!
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Since 2000
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Certificates

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TQC

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History

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2000

Established in 2000.

2005

Launched the NovaPad, a versatile tablet for entertainment and productivityes

2009

Introduced the NovaPhone, a groundbreaking smartphone that redefined the mobile industrys

2012

Opened new state-of-the-art manufacturing facilities. Released the NovaTek, a feature-packed smartwatch that integrates seamlessly with NovaPhones

2024

Unveiled the NovaBook Pro and continued to expand global presence and market share through innovative product launches and strategic partnerships

2000

Established in 2000.

2005

Launched the NovaPad, a versatile tablet for entertainment and productivity

2009

Introduced the NovaPhone, a groundbreaking smartphone that redefined the mobile industry

2012

Opened new state-of-the-art manufacturing facilities. Released the NovaTek, a feature-packed smartwatch that integrates seamlessly with NovaPhones

2024

Unveiled the NovaBook Pro and continued to expand global presence and market share through innovative product launches and strategic partnerships

2000

Established in 2000.

2005

Launched the NovaPad, a versatile tablet for entertainment and productivityes

2009

Introduced the NovaPhone, a groundbreaking smartphone that redefined the mobile industrys

2012

Opened new state-of-the-art manufacturing facilities. Released the NovaTek, a feature-packed smartwatch that integrates seamlessly with NovaPhones

2024

Unveiled the NovaBook Pro and continued to expand global presence and market share through innovative product launches and strategic partnerships

R&D

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Team

Our team always provides better products and services to our customers.

Reviews

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  • Name

    The company has always been focusing on the production of complete sets of equipment assembly and precision machining industry, with a national postdoctoral research station.
  • Name

    The company has always been focusing on the production of complete sets of equipment assembly and precision machining industry, with a national postdoctoral research station.
  • Name

    The company has always been focusing on the production of complete sets of equipment assembly and precision machining industry, with a national postdoctoral research station.
  • Name

    The company has always been focusing on the production of complete sets of equipment assembly and precision machining industry, with a national postdoctoral research station.

Exhibitions

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FAQ

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Q1: Are you a factory or trading company?

A: We are a factory with manufacturing, R&D, marketing and after-sales service.

Q2: How many employees does your company have? Especially in the R&D and QC departments?

A: We have more than 450 employees, including more than 40 R&D engineers and more than 20 QC staff.

Q3: What authoritative certificates do you have about your company and products?

A:
1) For the company, we have ISO9001 quality management system certification and some other authoritative factory inspection reports, such as Disney Factory Inspection and The Home Depot Factory Inspection Report. We also hold FSC, ISO14001 Environmental Management and ISO45001 Occupational Health and Safety Management certificates.
2) For products, we have CE certificates and reports issued by TUV and SGS.

Q4: What are the payment terms?

A: We accept the following payment methods:
1) 30% deposit by T/T in advance, the balance before shipment (if using your appointed forwarder)
2) 30% deposit by T/T in advance, the balance against shipping documents (if using our forwarder)
3) 100% irrevocable Letter of Credit at sight (Order amount at least USD20,000)
4) 100% by T/T in advance (for small orders less than $2,000)
5) Western Union or PayPal (for sample orders less than $100)
6) If your annual purchases from us exceed $500,000, we can provide financial support such as credit.

Q5: In order to shorten lead time, can you make inventory based on forecasted orders and ship in batches as requested?

A: We are willing to make stock and we have enough warehouse space to store the products. Feel free to discuss with us in detail.

Q6: Can you make customer’s logo on the product and the package?

A: Yes, we can.

Q7: What’s the lead time?

A: Normally, we can finish production in 30 days.

Q8: Do you have samples and how long does it take to get them ready?

A: If it is not an OEM product, we can provide samples and send them to you by courier within 3 days. The courier freight will be collected.

Q9: What is the shipping method?

A:
1) Samples: by DHL, TNT, FEDEX or other couriers
2) Small orders: by air
3) Bulk order: by sea, departure port will be Ningbo or Shanghai.

Q10: What’s your MOQ?

A:
1) Sample: 1 unit
2) Bulk order for standard products: USD2000 per product
3) Bulk order for customized products: USD10000 per product

Q11: Can you provide ODM/OEM service?

A: Yes, we have a professional R&D team to help you realize the final product from the initial concept sketches. The process includes 3D images, rapid prototype models, full technical drawings and first production samples.

Q12: What is the time and cost to develop a new mould?

A: Generally speaking, the development time for injection moulds is about 50 days and 15 days for blow moulds. The cost of mould development depends on the product. If the single order reaches 40,000 pieces, the mould cost is refundable.

Q13: What is the packing method?

A: We offer strong multi-corrugated export carton to ensure safe delivery. We also accept special packaging methods as requested.

Q14: Do your products come with a warranty?

A: Yes, you will receive a one-year warranty from the date of delivery, except for problems caused by human damage, misuse and brutal abuse.

Q15: How do I place an order with you?

A: five-step ordering process:
1) Contact us by email
2) Communicate in detail
3) Confirm order
4) start production
5) Delivery and after-sales service
At any time throughout the process, we are available to answer any questions or provide any additional support you may need.

Q16: What exactly do you do for QC?

A: Quality control is not so much a slogan as it is an action.
We have implemented TQC in all aspects of our operations, including
1) Incoming material inspection
2) In-process inspection
3) Finished product inspection
4) Random warehouse inspections
All our products are subject to 100% inspection before shipment to ensure functionality, reliability, safety and durability.

Q17: Why should I work with you if you are a trading company?

A: We don’t just sell you products, we help you find the best quality products at the best price.
We can help global buyers shorten the sourcing and buying process in China.
We pride ourselves on offering unrivalled choice, excellent product knowledge and fast service.
We will do everything we can to make your sourcing in China informative, convenient and profitable.

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